Important information on propane safety:

Propane is a flammable fuel and is dangerous if not properly handled.  For your safety, propane has an odor added so you can detect leaks.  You and each member of your household must know the smell of propane.  Propane is heavier than air and will collect at floor level.

IF YOU SMELL GAS OR SUSPECT A LEAK:

  1. Put out all smoking materials and any other open flame.
  2. Do not operate any appliances, switches or thermostats.
  3. Get everyone outside and away from the gas equipment.
  4. Shut off the gas supply using the shutoff valve at the tank or cylinder.
  5. Call your propane supplier-use your neighbors phone or a cell phone outside if the gas smell is in the house.
  6. Stay outside and leave the gas off until the leak has been found and fixed.

Relighting your pilots:

We strongly recommend that for safety reasons, you call our qualified technician to relight your piolts.  However if you relight the pilots yourself:

  1. Turn all appliance controls and manual shutoff valves to the “off” position.
  2. Slowly open the tank shutoff valve.
  3. Carefully smell for the presence of propane at floor level and low spots before attempting to relight the pilot.
  4. If propane is detected-STOP- see “If you smell gas or suspect a leak” above.
  5. Follow the manufacturer’s instructions for pilot lighting.